About
Business & Data Analyst with experience improving data integrity, supporting operational decisions, and helping teams work more efficiently through organized systems and analytical problem‑solving. At Austin Voices for Education and Youth, I improved the reliability of data for 1,500+ families and supported enrollment operations serving 500+ households. At UMass Global, I managed 100+ daily outreach interactions, maintained clean CRM data, and supported workflows that contributed to about 10 successful student enrollments per shift.
Contact: jag24732@utexas.edu
Experience Highlights
- Austin Voices for Education and Youth — Improved data accuracy for 1,500+ families; supported 500+ program enrollments; managed attendance & enrollment documentation for 12+ programs/year.
- UMass Global (Enrollment Associate) — Managed 100+ outbound calls/day, maintained 100% CRM accuracy, contributed to ~10 enrollments per shift.
Skills & Tools
Business Analysis · Data Analysis · Process Improvement · CRM systems · Power BI · SQL · Python · Excel · Cross‑Functional Communication
Selected Projects & Coursework
- SQL Flight Manager — ER diagram + SQL schema for an airline reservation system (MIS 325).
- Python Inventory Manager — Dynamic inventory management system for a simulated store (MIS 304).
- C-Suite Executives Presentation — Interviewed executives and presented leadership insights (MAN 336).
Education & Certifications
The University of Texas at Austin — BBA Management Information Systems (senior), Minor: Business Analytics
Power BI Essential Training · Data Analytics & Visualization simulation (Accenture/Forage) · Snowflake workshop · Critical Thinking · Leadership Development
Honors & Awards
- Bita Tahbaz Endowed Scholarship in Business (2025)
- David L. Olm Centennial Memorial Scholarship (2024)
- KTC Collins Longhorn Endowed Scholarship (2024)
- University of Texas at Austin Dell Scholars Scholarship (2022)
Connect
Let’s connect on LinkedIn or email me at jag24732@utexas.edu.
View LinkedIn profile